Privacy Policy
Effective date: February 15, 2025
At Hotel Perle, we believe in transparency and protecting your privacy while delivering an exceptional hospitality experience. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, make reservations, or stay at our property.
Information We Collect
Information You Provide to Us
When you make a reservation or stay with us, we may collect:
- Name and contact information
- Payment details
- Dates of stay and room preferences
- Special requests or accommodations
- Guest feedback and communications
- Loyalty program information (if applicable)
Information We Collect
Information You Provide to Us
When you make a reservation or stay with us, we may collect:
- Name and contact information
- Payment details
- Dates of stay and room preferences
- Special requests or accommodations
- Guest feedback and communications
- Loyalty program information (if applicable)
How We Use Your Information
We use your personal information to:
- Process your reservations and payments
- Provide and personalize our services
- Communicate about your stay
- Send relevant marketing communications (with your consent)
- Improve our services and website functionality
- Comply with legal obligations
- Protect against fraud and unauthorized transactions
- Respond to your inquiries and feedback
Information Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Payment processors and financial institutions
- Marketing and analytics partners
- Law enforcement when required by law
- Business partners for co-branded services (with your consent)
We do not sell your personal information to third parties.
Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request data portability
- Lodge a complaint with supervisory authorities
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data
- Secure server infrastructure
- Regular security assessments
- Employee training on data protection
- Incident response procedures
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic
- Personalize content
- Improve user experience
- Enable certain website functions
You can manage cookie preferences through your browser settings.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
International Data Transfers
If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through our website or email.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
Hotel Perle
A: 757 St Charles Ave
New Orleans, LA 70130
E: frontdesk@hotelperle.co
T: +1 (504) 222-2727